FREE SHIPPING on all orders|TAX FREE|Ships to US only
HomeBamboo & WoodCeramic & PorcelainCast Iron CookwareKnives & CutleryRice Cookers & SteamersTea WareJournalAboutContactCart

Shipping Policy

Last updated: July 2025

Free Shipping

Far East Home offers free standard shipping on all orders within the United States. There is no minimum purchase requirement — every order ships free.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframes

  • Standard Shipping: 3-7 business days (free on all orders)
  • Processing: 1-2 business days before shipment
  • Total estimated delivery: 4-9 business days from order date

Shipping Destinations

We currently ship to addresses within the United States only, including Alaska and Hawaii. We do not ship to international destinations at this time.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package through the carrier's website.

Shipping Address

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, contact us immediately at info@fareastmarket.com or +1 (256) 325-8868.

Lost or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your products or a replacement.

Large Items

Some of our larger items, such as rice cookers and multi-tier steamers, may require additional handling time. These items will be clearly noted on the product page if extended processing is needed.

Contact Us

If you have any questions about shipping, please contact us:

  • Email: info@fareastmarket.com
  • Phone: +1 (256) 325-8868
  • Address: 7193 Hwy 72 W, Ste A, Madison, AL 35758

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday: 10:00 AM – 2:00 PM CST
Sunday: Closed